Consumer FAQ

• What countries does Sapher Shield work in?
• Can I choose to visit a 'suspicious' site?
• Does Sapher Shield block malware, viruses, and malicious software?
• Does Sapher Shield slow down my browser?
• Sapher Shield vs VPN - what's the difference?
• Does Sapher Shield replace my antivirus software?
• Does Sapher Shield affect any of the other extensions I have installed?
• How do I turn off my extension?
• My extension shows a blank window when I click on the tiny browser icon. What does it mean?
• What does the number of suspicious sites I have visited mean?
• Does Sapher Shield track websites I visit, and keep my browsing history?
• What does the green tick and red exclamation on your browser extension icon mean?
• How to debug Sapher Shield extension "no response received" issues in iOS
• How to get the latest version of Sapher Shield?
• Am I covered while travelling?
• How do I add a trusted or 'exempt' site?
• When am I not protected by Sapher Shield?
• Where do I go if I have questions?
• Can I login on multiple devices at one time?
• How long does my browser extension stay logged in for?
• What happens when I change my Wi-fi or hotspot connection?
• Why does Sapher Shield keep on asking me to login every now and then?