How to debug Sapher Shield extension "no response received" issues in iOS
If you experience a problem on your Safari mobile browser displaying "no response received from Safari," as shown in the image below, please follow these steps to troubleshoot:
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STEP 1: Open your Safari mobile browser. Tap the "AA" icon in the bottom left corner. Choose "Manage Extensions" and turn off your Sapher Browser Extension.
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STEP 2: Close the Safari app by swiping it away.
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STEP 3: Open the Safari app again.
STEP 4: Tap the "AA" icon in the bottom left corner once more, and choose "Manage Extensions" to turn on your Sapher Browser Extension.
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STEP 5: Exit the Safari app.
STEP 6: Open the Safari app again. Your Sapher Browser Extension should now be functioning properly.
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If the problem persists and you need more help, please reach out to us at support@sapher.com.