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When am I not protected by Sapher Shield?

In certain situations, Sapher Shield may not provide protection while browsing:

  • When not connected to the internet
  • When browsing in incognito mode
  • When using an in-app browser: Some apps open links in their own app-browser. For full protection, open links in your regular browser with the Sapher Shield extension active.
  • When the Sapher Shield extension is not turned on or the user has not logged into the account

If you have further questions, please contact Sapher Shield customer support here and we will resolve them as quickly as possible.